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About Us

A studio built on the belief that shipping should feel calm

ProTechZen started in 2016 with four engineers, one rented desk and a stubborn opinion: most software fails on communication, not on code. Nine years later we are 180 people across three continents, and the opinion has not changed.

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Our Story

From four engineers to a follow-the-sun studio

We began by rescuing projects other agencies had abandoned. That work taught us what actually goes wrong: unclear ownership, invisible progress and architecture decided by whoever shouted loudest.

So we designed the opposite. Small senior squads. A demo every Friday. One board everyone can read. Architecture decisions written down with their trade-offs. It is unglamorous, and it is why clients stay an average of twelve years.

Work with us
9Years Shipping
Bengaluru
Dubai
Austin
Values

Six rules we actually enforce

Say the hard thing early

A schedule risk raised in week two is a conversation. Raised in week ten it is a crisis. We choose the conversation.

Working software wins arguments

Opinions are cheap and demos are not. When the team disagrees, we build the smallest version and look at it.

Leave it runnable

Every engagement ends with documentation, runbooks and a team trained to operate what we built.

Boring where it counts

Innovate on the product. Use proven, well-understood technology for everything holding it up.

Measure the outcome

Velocity is not a result. We agree on business metrics up front and report against them, good or bad.

Protect the craft

Code review, testing and refactoring time are not negotiable line items. They are why version nine still ships fast.

Leadership

The people who will actually be in the room

No account managers between you and the team. Our leads join the first call and stay through the last release.

RK

Rohan Kapadia

Founder & CEO

Ex-platform architect. Still reviews the architecture decision record on every engagement over $200k.

EN

Elena Novak

Chief Technology Officer

Distributed systems and payments. Wrote our incident-response playbook after living through the alternative.

AI

Aisha Idris

Head of AI

Applied ML for regulated industries. Believes an evaluation suite is worth more than a clever prompt.

MT

Marco Tan

VP Design

Design systems at scale. Measures success by how rarely designers are asked to redraw a button.

Careers

We are hiring engineers who like the boring parts

Tests, reviews, documentation, incident postmortems. If that sounds like your kind of craft, we should talk — remote-friendly across all three studios.